FAQ

Browse our collections, add your desired items to the cart, and proceed to checkout. You can create an account for faster future purchases or check out as a guest.

Please contact us within 24 hours of placing your order for any changes or cancellations.

We offer standard and express shipping. Delivery times vary by location and are displayed at checkout.

Yes, we ship worldwide. Additional duties or taxes may apply based on your location.

We accept major credit cards, PayPal, and other secure payment methods available at checkout.

Yes, all transactions are encrypted and processed through a secure payment gateway.

We accept returns within 14 days of delivery for unworn, undamaged items in their original packaging.

Contact our customer service team with your order number and reason for return or exchange.

All jewelry is elegantly packaged in a signature Astra box, perfect for gifting.

Yes, gift wrapping is available at checkout for an additional fee.

Avoid contact with water, perfumes, and chemicals. Store in the original box or a soft pouch to prevent scratching.

Yes, we offer repair services for Astra jewelry. Contact us for details.

Refer to our detailed ring size guide available on the product pages.

Yes, we provide resizing services for select items. Contact us for more information.

Each piece comes with an authenticity certificate and is crafted with ethically sourced materials.

Yes, detailed material information is available on each product page.

No, but creating an account allows you to track orders and access exclusive offers.

lick on "Forgot Password" on the login page and follow the instructions to reset it.

If you have further questions, please contact us at astrajewelry0@gmail.com.